Thank you once again for your loyal support. We reserve the ultimate right to fulfill our order in the case of contingency. We do not accept returns of refurbished products for credit or refund.ĥ. Products that are verified as defective can be returned for REPLACEMENT ONLY. The refund will be paid back through PayPal.ĪLL refurbished product sales are FINAL. You may apply the refund via however if the purchase price is less than USD 150, you are responsible for the shipping cost when you return the item to PROMISE warehouse after PROMISE checks the item to confirm the complaint is valid, PROMISE will refund your purchase within 5 – 10 working days. And the shipping label to be offered for returning item with purchase price over US 150.
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If you are not satisfied with PROMISE product, you may return it within 14 days for a full refund for purchase price over USD 150, pending validation. 4.1 Return and Refund Policy on Regular Purchases:.For any defective units, we provide RMA service to help diagnose and resolve the problems with your units. We accept order return within 30 days upon the delivery of the shipment. All the items purchased in PromiseShop come with a warranty period of 6 months. We will confirm the status of the order with you, and we will also contact you if there is any shortage in supply for the item purchased.
To ensure our customers receive premium quality and service for each purchase: Please read this statement carefully before you commence this e-commerceĪt PromiseShop, you can purchase spare parts for PROMISE hardware models and legacy PROMISE systems that are no longer listed on websites of our channel partners.ĭue to popular demand, PromiseShop will continue to provide these items to our loyal customers.
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